Help center and FAQs

A consultation with a verified dietitian on Thrivhe costs ₦10,000, or $10 from outside Nigeria, for a private 45-minute online session. You pay once per session; there is no subscription. The price is shown before you pay, and payment is handled securely by Flutterwave.

Go to thrivhe.com/book-dietitian or open the Thrivhe app, enter your details, pick a date and time that suits you, and pay. Your dietitian will meet you online at the booked time. You can book from anywhere in the world.

Your dietitian asks about your health goals, what you usually eat, your routine and your budget. Together you agree on practical changes, and you get a personalised meal plan built around Nigerian foods you already eat. Sessions last 45 minutes and are private and confidential.

Yes. Our dietitians support people with nutrition needs such as blood sugar, blood pressure, cholesterol, PCOS, pregnancy and weight goals. They work alongside your doctor's care, not instead of it, and any change to your medication is always your doctor's decision.

No. You can book a Thrivhe dietitian directly, without a referral. If you are under a doctor's care for a medical condition, let your dietitian know and bring any recent test results to your session so they can plan safely alongside your doctor.

Yes. Contact support@thrivhe.com at least 24 hours before your session to move it to another time.

Yes. The Thrivhe app is free to download and use on Android and iOS. You only pay if you choose to book a consultation with a dietitian.

The app creates a personalised meal plan using Nigerian foods such as beans, eba, plantain and egusi, adjusted to your goals, food preferences and budget. It also shows healthier versions of everyday meals and helps you track your progress.

It can help. The app builds your plan around familiar Nigerian meals in portions that fit your goal, so you do not need imported or expensive foods. For one-on-one support, you can book a verified dietitian in the app.

Yes. Thrivhe plans meals around your budget using affordable foods you can find at your local market. Healthy eating should not strain your pocket; our tagline is Wellness for every wallet.

Yes. Every dietitian on Thrivhe is verified before they can see clients. Each one must show proof of their licence with the dietitian regulatory body in Nigeria.

A dietitian is a trained health professional qualified to give personalised nutrition care, including for medical conditions. A nutritionist may not have completed the clinical internship we require. Thrivhe connects you only with verified dietitians.

Yes. Your consultation is private and confidential, and your health details are shared only with your dietitian. Please do not post health details in comments or social media messages; keep them for your session. Read our privacy policy at thrivhe.com/legal.

You can pay by card or bank transfer. Payments are processed securely by Flutterwave.

No. Thrivhe is for nutrition care, not emergencies. If you or someone else is very unwell, go to the nearest hospital or call emergency services right away.

Sign up free at services.thrivhe.com. After verification, you can see clients, generate Nigerian meal plans, run online consultations and share your own booking link.

You can start free with two consultation points. After that, pay ₦500 per consultation, or choose a monthly plan: Basic ₦1,000 for 2 consultations, Growth ₦5,000 for 11, or Professional ₦10,000 for 23.

Yes. When a client books a ₦10,000 consultation with you through Thrivhe, you receive ₦7,500. You can also use Thrivhe's tools with your existing clients.

Open a consultation session, review and update the client's information, then generate a personalised meal plan from the consultation screen.

Go to the Patients page from your dashboard and click Add Patient to create a new client profile.